Overview of the VIP program and how to sign up.

The ILGM VIP Program is our customer loyalty system designed to reward you every time you shop with us. If you have an ILGM store account, you&#x2019;re automatically enrolled&#x2014;no extra steps required.<h2 dir="ltr" id="what-is-the-ilgm-vip-program">What Is the ILGM VIP Program?</h2>The VIP Program allows you to earn points with every purchase and unlock exclusive benefits. You earn&#xA0;1 point for every $1 spent, and your points accumulate automatically after your order is delivered.<h2 dir="ltr" id="how-to-earn-points">How to Earn Points</h2>You can grow your points balance in several ways:<ul><li dir="ltr" style="text-decoration:none;">Shopping at ILGM&#xA0;&#x2014; Points are added automatically with every purchase </li><li dir="ltr" style="text-decoration:none;">Referring friends&#xA0;&#x2014; Share your unique VIP link; they receive a discount, and you earn bonus points when they order </li><li dir="ltr" style="text-decoration:none;">Connecting on social media&#xA0;&#x2014; Earn additional points by liking our Facebook page and following us on Instagram </li></ul>No manual tracking is needed&#x2014;your account updates on its own.<h2 dir="ltr" id="what-you-can-redeem-points-for">What You Can Redeem Points For</h2>Your points can be exchanged for valuable rewards, such as:<ul><li dir="ltr" style="text-decoration:none;">Discounts on future purchases </li><li dir="ltr" style="text-decoration:none;">Special offers and bonuses </li><li dir="ltr" style="text-decoration:none;">Access to exclusive VIP-only cannabis strains </li><li dir="ltr" style="text-decoration:none;">Expert grow guides and downloadable PDFs </li></ul>These perks are designed to elevate your growing experience and add long-term value to your purchases.<h2 dir="ltr" id="exclusive-vip-perks">Exclusive VIP Perks</h2>As an ILGM VIP, you also gain:<ul><li dir="ltr" style="text-decoration:none;">Access to&#xA0;VIP-only strains, handpicked specifically for loyalty members </li><li dir="ltr" style="text-decoration:none;">Downloadable growing resources and expert advice </li><li dir="ltr" style="text-decoration:none;">Opportunities to earn additional points through engagement and referrals </li></ul><h2 dir="ltr" id="how-to-join-the-vip-program">How to Join the VIP Program</h2>Simply create an ILGM store account and place an order. Enrollment is automatic&#x2014;there&#x2019;s no separate sign-up process. Points begin accumulating after your order is delivered.<h2 dir="ltr" id="need-help">Need Help?</h2>If you have questions about points, rewards, or how the VIP program works, our Customer Success Team is available through the Support Center and happy to assist.

The ILGM VIP Membership and How to Get Involved

Ways you can accumulate VIP points through purchases and actions.

As an ILGM VIP member, you earn points automatically through a variety of actions. These points can later be redeemed for discounts, special offers, and exclusive rewards. Here&#x2019;s how you can build your points balance.<h2 dir="ltr" id="how-to-earn-points">How to Earn Points</h2><h3 dir="ltr" id="1-make-a-purchase">1. Make a Purchase</h3>You earn&#xA0;1 point for every $1 spent&#xA0;at ILGM. Points are added to your account automatically after your order is delivered.<h3 dir="ltr" id="2-refer-friends">2. Refer Friends</h3>Share your unique VIP referral link with friends:<ul><li dir="ltr" style="text-decoration:none;">They receive a discount on their first order </li><li dir="ltr" style="text-decoration:none;">You earn bonus points when they make a purchase </li></ul><h3 dir="ltr" id="3-engage-on-social-media">3. Engage on Social Media</h3>You can earn additional points by:<ul><li dir="ltr" style="text-decoration:none;">Liking our Facebook page </li><li dir="ltr" style="text-decoration:none;">Following our Instagram account </li></ul>These small actions help you stay connected and earn extra rewards.<h2 dir="ltr" id="no-extra-steps-required">No Extra Steps Required</h2>Points are tracked automatically&#x2014;there&#x2019;s nothing you need to submit or confirm. Simply shop, share, or engage, and your points will appear in your account.<h2 dir="ltr" id="need-help">Need Help?</h2>If you have questions about earning points or your current balance, our Customer Success Team is available through the Support Center and happy to assist.

Earning Points

Clarification on the costs (if any) to join the loyalty program.

Yes. Joining the ILGM VIP Program and earning points is completely free.As soon as you create an ILGM store account and place an order, you are automatically enrolled&#x2014;no registration steps or fees required. Points begin accumulating after your order is delivered, and you can earn even more through referrals and social engagement.If you have questions about getting started, our Customer Success Team is always happy to help.

Is It Free to Start Earning Points?

How to view your current rewards points in your account.

You can view your VIP points and rewards anytime by logging into your&#xA0;ILGM account. Your account dashboard keeps everything in one place, making it easy to track your progress and see what rewards are available.<h2 dir="ltr" id="what-you-can-see-in-your-account">What You Can See in Your Account</h2>When you sign in, you&#x2019;ll be able to:<ul><li dir="ltr" style="text-decoration:none;">View your&#xA0;current points balance&#xA0;and VIP tier </li><li dir="ltr" style="text-decoration:none;">Track your&#xA0;earned rewards&#xA0;and any redemptions </li><li dir="ltr" style="text-decoration:none;">Follow your&#xA0;grower journey&#xA0;and milestones </li><li dir="ltr" style="text-decoration:none;">Discover&#xA0;new rewards and benefits, which are updated regularly </li></ul>Everything related to your VIP rewards is managed directly through your account&#x2014;no extra steps needed.<h2 dir="ltr" id="ready-to-check-your-points">Ready to Check Your Points?</h2>Simply log in to your ILGM account to see your full rewards dashboard.If you need help accessing your account or understanding your points, our Customer Success Team is always here to assist.

Checking Your Points Balance

Guide on applying your VIP points toward discounts on seeds.

Your ILGM VIP points can be exchanged for a range of valuable rewards&#x2014;and redeeming them is quick and simple. Whether you want discounts, exclusive perks, or VIP-only content, everything you need is available right inside your ILGM account.<h2 dir="ltr" id="what-you-can-use-your-points-for">What You Can Use Your Points For</h2>VIP points can be applied toward a variety of benefits, including:<ul><li dir="ltr" style="text-decoration:none;">Discounts on future orders </li><li dir="ltr" style="text-decoration:none;">VIP-only promotions and special offers </li><li dir="ltr" style="text-decoration:none;">Access to exclusive strains available only to loyalty members </li><li dir="ltr" style="text-decoration:none;">Downloadable guides, PDFs, and expert resources </li><li dir="ltr" style="text-decoration:none;">Additional perks designed to enhance your growing experience </li></ul>Any reward you qualify for will automatically appear in your ILGM account dashboard.<h2 dir="ltr" id="how-to-redeem-your-points">How to Redeem Your Points</h2>Follow these steps to turn your points into usable rewards:<ol><li dir="ltr" style="text-decoration:none;">Log in to your ILGM store account. </li><li dir="ltr" style="text-decoration:none;">Open your&#xA0;VIP Program&#xA0;section from the account menu. </li><li dir="ltr" style="text-decoration:none;">View your current point balance. </li><li dir="ltr" style="text-decoration:none;">Scroll to the&#xA0;Get Rewards&#xA0;area to see all available offers. </li><li dir="ltr" style="text-decoration:none;">Choose the reward you&#x2019;d like to redeem. </li><li dir="ltr" style="text-decoration:none;">A discount code will be generated&#x2014;apply it at checkout. </li></ol>Note: Some reward codes require a minimum spend, depending on the discount amount.Once redeemed, your points and rewards will update automatically.<h2 dir="ltr" id="need-help">Need Help?</h2>If you don&#x2019;t see your points, aren&#x2019;t sure which reward to choose, or need help applying a discount, our Customer Success Team is always available through the Support Center.

How May I Redeem and Use My Points?

Policy regarding the expiration and validity of VIP points.

VIP points remain valid for&#xA0;2 years&#xA0;from the date they are earned. After that, any unused points will automatically expire.Points can also be forfeited if your account is inactive for&#xA0;24 months&#x2014;meaning no purchases or point-earning activity during that time.If an account is closed or found to be in violation of program terms, all points and rewards will be forfeited.If you have any questions about your points or account activity, our Customer Success Team is happy to help.

How Long Do My Points Last For? Will They Expire?

Who to reach out to for VIP and rewards-related inquiries.

If you have questions about your VIP points&#x2014;whether it&#x2019;s earning, redeeming, or understanding your balance&#x2014;our Customer Success Team is here to help.Just reach out through the&#xA0;Support Center&#xA0;and a team member will assist you with anything related to your VIP rewards.

I Have a Question About My Points. Who Should I Contact?

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