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I Won't Be Home to Receive My Delivery. What Can I Do?Updated 3 months ago

All ILGM packages are shipped with USPS tracking, which allows you to monitor your shipment and manage delivery timing. If you won’t be home when your order is scheduled to arrive, don’t worry!

If USPS attempts delivery while you’re away, they will typically:

  • Leave a notice with instructions on how to retrieve your package, or

  • Update your tracking information with details about the next steps

Need Help?

If you’re concerned about delivery timing or haven’t received any updates, our Customer Support team is always available to help look into it.

Just contact us and we’ll assist you with the next steps.



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