A list of countries and regions where ILGM currently delivers.

ILGM ships cannabis seeds&#xA0;within the United States. All orders are dispatched from our warehouse using reliable, tracked delivery.We currently&#xA0;do not&#xA0;ship outside of the U.S.<h2 dir="ltr" id="shipping-in-the-united-states">Shipping in the United States</h2>All U.S. orders are shipped using&#xA0;USPS tracked delivery. Once your order is on its way, you will receive tracking information so you can follow the shipment from dispatch to delivery.<h2 dir="ltr" id="do-you-ship-to-australia-or-new-zealand">Do You Ship to Australia or New Zealand?</h2>ILGM&#xA0;stopped shipping to Australia and New Zealand in 2021.<ul><li dir="ltr" style="text-decoration:none;">Orders can no longer be delivered to either country </li><li dir="ltr" style="text-decoration:none;">All past delivery, arrival, and germination warranties for these regions have expired </li></ul>If things change in the future, we will update our shipping availability.

Where Does ILGM Ship?

Details on shipping methods and associated costs for your order.

ILGM ships all U.S. orders from our warehouse using reliable, fully tracked delivery through USPS. Tracking information is provided once your order has been dispatched to ensure you can monitor your shipment throughout the entire delivery process.<h2 dir="ltr" id="free-shipping">Free Shipping</h2>Shipping is free for all orders over $50.<h2 dir="ltr" id="delivery-timeframes">Delivery Timeframes</h2>Delivery time can vary depending on your location and USPS processing times. Once your package ships, you will receive a tracking link with up-to-date status information.If you ever need help tracking an order or want more information about delivery, our support team is happy to assist.

What Are Your Delivery Options and Shipping Costs?

Learn about our discreet and secure packaging methods.

We take privacy and protection seriously when packing every ILGM order. From the moment your seeds leave our facility, they&#x2019;re handled with care to ensure they arrive safely and discreetly.<h2 dir="ltr" id="discreet-incognito-packaging">Discreet, Incognito Packaging</h2>All orders are shipped in&#xA0;sturdy, padded envelopes&#xA0;designed to protect the contents during transit. The outer packaging is completely neutral&#x2014;there&#x2019;s&#xA0;no mention of cannabis, seeds, or ILGM&#xA0;anywhere on the outside.<h2 dir="ltr" id="safe-and-secure-inside">Safe and Secure Inside</h2>Your seeds are packed securely to prevent damage while shipping. The packaging keeps them protected from movement, pressure, and environmental exposure, so they arrive in the same condition they left us.In short: your order is&#xA0;protected, private, and discreet&#x2014;just the way it should be.

How Do We Pack Your Order?

Estimated processing times from order placement to shipping.

At ILGM, we work to ship your order as quickly as possible. Once your payment has been processed, your package will be on its way shortly.<h2 dir="ltr" id="when-will-my-order-ship">When Will My Order Ship?</h2>Your order will be shipped within&#xA0;1&#x2013;3 business days&#xA0;after payment is completed. In most cases, orders are sent out&#xA0;within 1 business day.You will receive an email with your&#xA0;USPS tracking number&#xA0;as soon as your order has been dispatched.<h2 dir="ltr" id="how-long-will-delivery-take">How Long Will Delivery Take?</h2>Once shipped, most orders arrive within&#xA0;2&#x2013;5 business days, depending on your location and USPS processing times.<h2 dir="ltr" id="peak-times-may-cause-slight-delays">Peak Times May Cause Slight Delays</h2>During busy periods&#x2014;such as&#xA0;March, April, and the holiday season&#x2014;processing and delivery may take slightly longer than usual.If it has been fewer than&#xA0;5 business days&#xA0;since your order was placed, please allow a little extra time before reaching out. We are working hard to get every order shipped promptly.

How Long Before My Order Is Sent?

Step-by-step instructions on tracking your package after it ships.

You will receive an email with your&#xA0;USPS tracking number&#xA0;once your order has been processed and shipped. This usually happens within&#xA0;1&#x2013;2 business days&#xA0;after payment is completed.You can track your order by:<ul><li dir="ltr" style="text-decoration:none;">Clicking the tracking link in your confirmation email, or </li><li dir="ltr" style="text-decoration:none;">Checking your tracking details in your&#xA0;ILGM account dashboard </li></ul>If you haven&#x2019;t received your tracking email within the expected timeframe, or if you cannot find it, please contact our Customer Support team and we will be happy to resend it.

How Can I Track My Order?

Troubleshooting steps if your delivery is taking longer than expected.

If your order hasn&#x2019;t arrived, don&#x2019;t worry&#x2014;just reach out to our Customer Support team and we will be happy to help. Once we confirm your details, we can&#xA0;reship your order.Please provide:<ul><li dir="ltr" style="text-decoration:none;">Your order number </li><li dir="ltr" style="text-decoration:none;">The full shipping address </li></ul>Before doing so, please make sure you have followed these steps:<h2 dir="ltr" id="what-to-do-if-your-order-has-not-arrived">What to Do If Your Order Has Not Arrived</h2><h3 dir="ltr" id="1-confirm-your-payment">1. Confirm Your Payment</h3>Before checking anything else, make sure your order was successfully paid for. We can only ship fully paid orders.<h3 dir="ltr" id="2-check-your-tracking-information">2. Check Your Tracking Information</h3>When your order ships, you will receive an email with your tracking number. Use this to monitor the movement and status of your package.<h2 dir="ltr" id="if-tracking-shows-delivered">If Tracking Shows &quot;Delivered&quot;</h2>Sometimes USPS marks a package as delivered before it physically arrives.If tracking says delivered:<ol><li dir="ltr" style="text-decoration:none;">Contact USPS for clarification </li><li dir="ltr" style="text-decoration:none;">Wait&#xA0;3 days, as USPS may complete delivery during this period </li><li dir="ltr" style="text-decoration:none;">If it still has not arrived, contact our Customer Support team and we will assist you </li></ol><h2 dir="ltr" id="if-your-shipment-is-delayed">If Your Shipment Is Delayed</h2>Most orders arrive within&#xA0;2 weeks, but occasional delays can occur.<ul><li dir="ltr" style="text-decoration:none;">If your order has not arrived after&#xA0;25 business days, please reach out to us so we can investigate. </li></ul><h2 dir="ltr" id="incorrect-shipping-addresses">Incorrect Shipping Addresses</h2>We print your shipping address exactly as you enter it during checkout.<ul><li dir="ltr" style="text-decoration:none;">If an incorrect address results in a lost package, we can reship your order, but a new shipping fee will apply. </li><li dir="ltr" style="text-decoration:none;">If the package is returned to us due to an address issue, the corrected shipment will also require a new shipping fee. </li></ul><h2 dir="ltr" id="using-a-forwarding-service">Using a Forwarding Service</h2>If you shipped your order to a forwarding service:<ul><li dir="ltr" style="text-decoration:none;">ILGM will replace the order&#xA0;only if it did not arrive at the forwarding service </li><li dir="ltr" style="text-decoration:none;">We cannot guarantee or replace any order once it leaves the USA and is in the forwarding service&#x2019;s possession </li></ul><h2 dir="ltr" id="ilgm-delivery-guarantee">ILGM Delivery Guarantee</h2>We can replace missing orders up to 90 days after the order was shipped. We will reship it for free&#x2014;unless the original package was returned due to an incorrect address.When we reship an order:<ul><li dir="ltr" style="text-decoration:none;">We send the&#xA0;exact same seeds&#xA0;originally purchased </li><li dir="ltr" style="text-decoration:none;">Reshipments follow the same USPS tracked delivery process </li></ul><h2 dir="ltr" id="need-assistance">Need Assistance?</h2>If your delivery is delayed or missing, our Customer Success Team is here to help.

I Haven't Received My Order

Advice for managing delivery if you are away from your address.

All ILGM packages are shipped with&#xA0;USPS tracking, which allows you to monitor your shipment and manage delivery timing. If you won&#x2019;t be home when your order is scheduled to arrive, don&#x2019;t worry!If USPS attempts delivery while you&#x2019;re away, they will typically:<ul><li dir="ltr" style="text-decoration:none;">Leave a notice with instructions on how to retrieve your package, or </li><li dir="ltr" style="text-decoration:none;">Update your tracking information with details about the next steps </li></ul><h2 dir="ltr" id="need-help">Need Help?</h2>If you&#x2019;re concerned about delivery timing or haven&#x2019;t received any updates, our Customer Support team is always available to help look into it.Just contact us and we&#x2019;ll assist you with the next steps.

I Won't Be Home to Receive My Delivery. What Can I Do?

Information regarding USPS status updates and potential delays.

Once your order has shipped, USPS tracking will provide updates as the package moves through their network. Most deliveries arrive without any issues, but it&#x2019;s normal to see occasional delays or periods with limited tracking activity&#x2014;especially during busy mailing seasons or regional slowdowns.<h2 dir="ltr" id="common-usps-tracking-statuses">Common USPS Tracking Statuses</h2>Here are the most frequent USPS updates you may see and what they generally mean:In Transit&#xA0;&#x2014; The package is moving between USPS facilities. Arrived at USPS Facility&#xA0;&#x2014; It reached a sorting or distribution center. Out for Delivery&#xA0;&#x2014; USPS plans to deliver the package that day. Delivered&#xA0;&#x2014; The package was delivered to the address on record. Returned to Sender&#xA0;&#x2014; USPS couldn&#x2019;t complete delivery and is sending the package back. No Update / Stuck at Facility&#xA0;&#x2014; The package may still be moving, but it hasn&#x2019;t been scanned recently.<h2 dir="ltr" id="why-tracking-might-not-update">Why Tracking Might Not Update</h2>There are several common reasons for slow or inactive tracking logs:<ul><li dir="ltr" style="text-decoration:none;">Missed scans:&#xA0;USPS does not scan every package at every location. </li><li dir="ltr" style="text-decoration:none;">Network delays:&#xA0;Weather, staffing shortages, or high mail volume can slow movement. </li><li dir="ltr" style="text-decoration:none;">Tracking lag:&#xA0;The package may be moving normally, but the system hasn&#x2019;t refreshed. </li><li dir="ltr" style="text-decoration:none;">Address issues:&#xA0;Incomplete or incorrect addresses can cause routing or delivery delays. </li></ul>In many cases, tracking will update again once the package reaches the next facility or is processed for delivery.<h2 dir="ltr" id="when-should-you-reach-out-for-help">When Should You Reach Out for Help?</h2>Minor tracking delays often resolve themselves within a few business days. However, if your tracking shows unusual inactivity or you have concerns about delivery, you can always contact our Customer Support team for assistance. We can review the tracking history with you and help determine the next appropriate step.

USPS Tracking Updates and Delivery Delays

What to do if you need to correct your address after placing an order.

Mistakes happen! If you entered the wrong shipping address, please contact our Customer Support team as soon as possible and we will do our best to help.

My Shipping Address Is Incorrect. Can I Change It?

ILGM

Information about shipping methods, tracking, and delivery regions.

Delivery

How to Germinate Cannabis Seeds Using Our Recommended Paper Towel Method

Using ILGM's Bean Booster to Speed Up Germination

My Seeds Didn't Germinate How Does the ILGM Guarantee Work?

ILGM's Germination Advice & Guarantee

What Is the Best Way of Storing My Cannabis Seeds?

How Long Will Cannabis Seeds Stay Good For? Should I Use a Particular Container to Store My Cannabis Seeds?

Storage

What Are Your Payment Options?

Payment Processing Times

How Do I Know the Status of My Payment?

Processing Payments - I Have Received "Payment Pending" Emails

Reasons for Payment Failure

Keeping Your Payment Information Secure

How to Use an ILGM Coupon Code

Payments

How to Edit or Cancel Your Order

Identifying the Seeds You Received

My Order Is Missing, Incorrect, or Faulty

How to Return an Order - Our Return and Refund Policy Explained

Wholesale Information

Using the AI Cannabis Grow Assistant

My Order

The ILGM VIP Membership and How to Get Involved

Earning Points

Is It Free to Start Earning Points?

Checking Your Points Balance

How May I Redeem and Use My Points?

How Long Do My Points Last For? Will They Expire?

I Have a Question About My Points. Who Should I Contact?

ILGM VIP Membership

Do ILGM Offer Discount Codes?

Discount Code Not Working?

Does ILGM Have a Brand Ambassador or Affiliate Program?

Discounts and affiliates

Creating an ILGM Account

What to Do If You Can't Access Your ILGM Account

Accessing the ILGM Forum

Signing Up for the ILGM Newsletter

Unsubscribing From the ILGM Newsletter

I Don't Want to Receive Promotional Emails

ILGM Accounts, Forum and Newsletter

Getting Started in the World of Cannabis Growing

I Am New to Growing. How Hard Will It Be to Learn to Grow My Own Cannabis Plant?

Best Cannabis Strains for Beginners

Do You Sell Any Other Products Aside From Seeds?

I Can't Find the Product I Want

The Differences Between Types of Cannabis Strains

The Differences Between Autoflower, Feminized, and Fast Version Seeds

Why Are Some Strains More Expensive?

Autoflowers: Will These Seeds Be Feminized?

Using Cannabis Seeds Medically

Questions about ILGM Products

Using Cannabis Nutrients

Using ILGM Fertilizers

Converting Fertilizer Instructions From Grams to Tablespoons

I Think I Have a Soil Deficiency. What Should I Do?

Using ILGM's Beginner Grow Kit

Using ILGM's Plant Protector

Using Living Soil to Grow Cannabis

ILGM Nutrients

What to Consider When Purchasing Marijuana Seeds

Exploring the Different Categories of Marijuana Seeds

A Guide to Purchasing Cannabis Seeds

Benefits of Growing Cannabis from Seed Instead of Clones

Important Qualities to Consider When Purchasing Cannabis Seeds

How to Buy Seeds

Reasons to Consider Growing Cannabis Indoors

What to Buy When Planning an Indoor Cannabis Grow Space

Indoor Grow Room Setup

Tips for Choosing the Ideal Size Grow Tent

How Automation Is Used in Indoor Grow Rooms

How Temperature and Humidity Work Together in Grow Rooms

Growing Cannabis Indoors

Planning Your Outdoor Grow (and Choosing the Right Location)

When Is the Right Season for Growing Cannabis Outdoors?

Protecting Your Outdoor Grow From Pests and Wildlife

Growing Cannabis Outdoors Organically

Harvesting Your Outdoor Cannabis

Growing Cannabis Outdoors

Understanding Proper Watering Methods for Cannabis Plants

Understanding Water Requirements for Marijuana Plants

Helpful Tips for Watering Cannabis Plants

Common Cannabis Watering Problems and How to Recognize Them

Going on Holiday? Ways Growers Keep Cannabis Plants Hydrated While Away

Watering Weed Plants

Understanding Nutrition and Feeding for Cannabis Plants

Nitrogen, Phosphorus, and Potassium: Understanding the Essential Nutrients for Cannabis Plants

Maintaining the Right pH Balance For Effective Cannabis Growth

Identifying and Dealing with Nutrient Deficiencies in Cannabis Plants

Using Fertilizers and Avoiding Overfertilization

Flushing Your Cannabis Plants

Feeding and Nutrients

The Role of Transplanting in Successful Cannabis Growth

When and How Often Cannabis Plants Are Typically Transplanted

Cannabis Transplants: Preparation and Execution

Understanding and Minimizing Cannabis Transplant Shock

Post-Transplant Care and Nutrients for Cannabis Plants

Special Considerations for Transplanting Autoflower Cannabis

Transplanting Cannabis

Understanding Super Cropping

Should You Super Crop Your Cannabis Plants?

How to Super Crop Cannabis

The Importance of Timing in the Super Cropping Process

Troubleshooting Common Issues in the Super Cropping Process

More Training Techniques: Topping and LST

Super Cropping

All About Flipping: The Transition From Veg to Flower

When to Flip? Determining the Right Time to Transition From Veg to Flower

How to Transition From the Vegetative to Flowering Stage and What to Expect

Flipping Cannabis Plants

Marijuana Harvesting Explained: A Full Overview

How to Prepare for Your Cannabis Harvest

Cannabis Harvest: Timing and Frequency

Common Cannabis Harvest Mistakes and How to Recognize Them

Post-Harvest Success: How to Handle Cannabis After Harvesting

Harvesting Cannabis

Everything You Need to Know About the Cannabis Drying Process

Why You Shouldn't Dry Your Cannabis Too Quickly

Everything You Need to Know About the Cannabis Curing Process

Why Cannabis Curing Is Important

Everything You Need to Know About Long-Term Cannabis Storage

Drying, Curing and Storing Cannabis

Autoflowers: What Are the Strongest and Fastest Options?

Indoor Feminized Strains Great for High Yields and High THC Content

I Want a Cannabis Strain That Produces the Highest Rosin Yield

High-Yielding Strain Recommendations

Best Autoflower Strains for Outdoor Growing

I Want to Grow Indoors. What's the Best Low-Smell Strain?

What Are Some of the Frostiest Cannabis Strains?

I Want to Choose an Indica Strain for Pain Relief and Sleep. What Are the Best Options?

I Want to Grow Huge Buds. What Strain Should I Choose?

High THC Strain Recommendations

I Use Cannabis to Stay Calm but Want to Avoid Couch-Lock. What Strains Do You Recommend?

Top Outdoor Strains Suited to Warm Regions

Top Feminized Autoflower Strains for Compact Indoor Spaces

Recommendations

Get to know ILGM

Our Promises to You

Conditions of Sale / Ts and Cs

Privacy and Transparency at ILGM

Can I Legally Buy and Grow Cannabis Seeds?

Ts and Cs

In Need of Some Help? Here’s How to Get in Touch

Support ticket still open?

Getting in touch

Reasons Autoflowers May Fail to Produce Buds

Disappointed With the Potency and Aroma of Your Plant? Here's What Might Have Happened