A quick guide to setting up your personal account on our site.

Setting up an ILGM account is quick and gives you access to everything from order tracking to VIP rewards.<h2 dir="ltr" id="how-to-create-an-account">How to Create an Account</h2><ol><li dir="ltr" style="text-decoration:none;">Visit the ILGM website. </li><li dir="ltr" style="text-decoration:none;">Click on the profile icon at the top of the screen and enter your email address </li><li dir="ltr" style="text-decoration:none;">If you do not already have an account, follow the prompts to create a password. </li><li dir="ltr" style="text-decoration:none;">Confirm your account through the verification email (if prompted). </li></ol>Once your account is created, you&#x2019;ll automatically be enrolled in the ILGM VIP Rewards Program. You can track your points, manage orders, redeem rewards, and access exclusive perks directly from your account dashboard.If you need help creating or accessing your account, our Customer Success Team is here to assist.

Creating an ILGM Account

How to reset your password or regain access to your profile.

If you&apos;re having trouble logging into your ILGM account&#x2014;stuck on the login screen, seeing an error, or suddenly locked out&#x2014;here are the quickest ways to get back in.<h2 dir="ltr" id="1-try-basic-troubleshooting-first">1. Try Basic Troubleshooting First</h2>Before anything else, rule out the most common login blockers:<ul><li dir="ltr" style="text-decoration:none;">Clear your&#xA0;browser cache and cookies, then refresh the page. </li><li dir="ltr" style="text-decoration:none;">Try a&#xA0;different browser or device. </li><li dir="ltr" style="text-decoration:none;">Turn off any&#xA0;VPN&#xA0;or exit&#xA0;Incognito/Private mode. </li><li dir="ltr" style="text-decoration:none;">Confirm you&apos;re using the&#xA0;correct email address&#xA0;for your ILGM store account. </li></ul>A surprising number of login issues are resolved with these simple steps.<h2 dir="ltr" id="2-make-sure-youre-on-the-correct-ilgm-site">2. Make Sure You&apos;re on the Correct ILGM Site</h2>We have several platforms, and each requires its own login. Double-check you&apos;re signing in to the right one:<ul><li dir="ltr" style="text-decoration:none;">ILGM Seed Store&#xA0;(orders, VIP points, rewards, account details) </li><li dir="ltr" style="text-decoration:none;">ILGM Support Forum </li><li dir="ltr" style="text-decoration:none;">ILGM Grow Journals </li></ul>Trying to log into the wrong site is a common cause of &#x201C;invalid login&#x201D; errors.<h2 dir="ltr" id="3-try-a-one-time-password">3. Try a One-Time Password</h2>If you&#x2019;re on the correct site and still can&#x2019;t get in:<ol><li dir="ltr" style="text-decoration:none;">Go to the ILGM login page. </li><li dir="ltr" style="text-decoration:none;">Select&#xA0;&#x201C;Request One Time Password.&#x201D; </li><li dir="ltr" style="text-decoration:none;">A 6-digit code will be emailed to you. </li><li dir="ltr" style="text-decoration:none;">Enter the code to log in immediately. </li></ol>Tip:&#xA0;If you don&#x2019;t see the email, check your spam or junk folder.<h2 dir="ltr" id="4-reset-your-password">4. Reset Your Password</h2>If the one-time code doesn&#x2019;t work or you prefer password login:<ol><li dir="ltr" style="text-decoration:none;">Request a&#xA0;password reset&#xA0;using your email address. </li><li dir="ltr" style="text-decoration:none;">Follow the instructions sent to your inbox. </li><li dir="ltr" style="text-decoration:none;">Log in with your new password. </li></ol>This is the best option if you suspect your password is incorrect or outdated.<h2 dir="ltr" id="5-still-cant-log-in-well-help-you-get-back-in">5. Still Can&#x2019;t Log In? We&#x2019;ll Help You Get Back In</h2>If none of the steps above solve the issue, contact our Customer Success Team through the&#xA0;Support Center.To speed up the fix, include:<ul><li dir="ltr" style="text-decoration:none;">What device you&#x2019;re using (iPhone, Android, Mac, Windows) </li><li dir="ltr" style="text-decoration:none;">Your browser (Chrome, Safari, Firefox, etc.) </li><li dir="ltr" style="text-decoration:none;">Whether you were using a VPN or private browsing mode </li></ul>We&#x2019;ll troubleshoot your account and get you logged in as quickly as possible.

What to Do If You Can't Access Your ILGM Account

How to join and navigate our community cultivation forum.

The ILGM Forum is a free community space where growers share tips, troubleshoot issues, and document their grow journals. Anyone can browse the forum, and creating an account allows you to post, comment, and join discussions.To access the forum, simply visit the ILGM Forum page and log in or create a forum account. Note that your forum login is separate from your ILGM Seed Store account.If you have trouble accessing the forum or need help creating an account, our Customer Success Team is always happy to assist.

Accessing the ILGM Forum

Stay updated with the latest news, deals, and grow tips.

Subscribing to the ILGM newsletter is the easiest way to stay connected to everything happening in the world of cannabis growing. Whether you&#x2019;re brand new to cultivation or have years of harvests behind you, our newsletter delivers valuable updates straight to your inbox.<h2 dir="ltr" id="why-subscribe">Why Subscribe?</h2>The ILGM newsletter gives you early access to:<ul><li dir="ltr" style="text-decoration:none;">New strain releases&#xA0;and detailed strain insights </li><li dir="ltr" style="text-decoration:none;">Expert growing guides&#xA0;for all skill levels </li><li dir="ltr" style="text-decoration:none;">Exclusive subscriber discounts </li><li dir="ltr" style="text-decoration:none;">Priority access to site-wide sales </li><li dir="ltr" style="text-decoration:none;">Updates on trends and news&#xA0;in cannabis cultivation </li></ul>It&#x2019;s the best way to stay informed, learn new techniques, and make sure you never miss out on special offers.<h2 dir="ltr" id="how-to-sign-up">How to Sign Up</h2>Simply enter your email address in the newsletter sign-up box on the ILGM website. Once subscribed, you&#x2019;ll begin receiving updates automatically.If you ever want to unsubscribe, you can opt out at any time using the link at the bottom of any ILGM email.

Signing Up for the ILGM Newsletter

How to remove your email from our weekly newsletter list.

If you no longer wish to receive ILGM newsletters or promotional emails, you can unsubscribe at any time.Simply click the&#xA0;&#x201C;Unsubscribe&#x201D;&#xA0;link found at the bottom of any ILGM email. Once you confirm, you&#x2019;ll be removed from our mailing list.If you continue receiving emails after unsubscribing or need help managing your preferences, our Customer Success Team will be happy to assist.

Unsubscribing From the ILGM Newsletter

How to manage your email preferences and stop marketing emails.

If you no longer wish to receive promotional emails from ILGM, you can opt out at any time. Simply click the&#xA0;unsubscribe link&#xA0;located at the bottom of any marketing email you receive from us.Once you unsubscribe, promotional messages will stop. You will still receive essential emails related to your orders, such as payment confirmations and tracking updates.If you need assistance, feel free to contact our Customer Support team.

I Don't Want to Receive Promotional Emails

ILGM

Managing your account settings, the community forum, and subscriptions.

ILGM Accounts, Forum and Newsletter

How to Germinate Cannabis Seeds Using Our Recommended Paper Towel Method

Using ILGM's Bean Booster to Speed Up Germination

My Seeds Didn't Germinate How Does the ILGM Guarantee Work?

ILGM's Germination Advice & Guarantee

What Is the Best Way of Storing My Cannabis Seeds?

How Long Will Cannabis Seeds Stay Good For? Should I Use a Particular Container to Store My Cannabis Seeds?

Storage

Where Does ILGM Ship?

What Are Your Delivery Options and Shipping Costs?

How Do We Pack Your Order?

How Long Before My Order Is Sent?

How Can I Track My Order?

I Haven't Received My Order

I Won't Be Home to Receive My Delivery. What Can I Do?

USPS Tracking Updates and Delivery Delays

My Shipping Address Is Incorrect. Can I Change It?

Delivery

What Are Your Payment Options?

Payment Processing Times

How Do I Know the Status of My Payment?

Processing Payments - I Have Received "Payment Pending" Emails

Reasons for Payment Failure

Keeping Your Payment Information Secure

How to Use an ILGM Coupon Code

Payments

How to Edit or Cancel Your Order

Identifying the Seeds You Received

My Order Is Missing, Incorrect, or Faulty

How to Return an Order - Our Return and Refund Policy Explained

Wholesale Information

Using the AI Cannabis Grow Assistant

My Order

The ILGM VIP Membership and How to Get Involved

Earning Points

Is It Free to Start Earning Points?

Checking Your Points Balance

How May I Redeem and Use My Points?

How Long Do My Points Last For? Will They Expire?

I Have a Question About My Points. Who Should I Contact?

ILGM VIP Membership

Do ILGM Offer Discount Codes?

Discount Code Not Working?

Does ILGM Have a Brand Ambassador or Affiliate Program?

Discounts and affiliates

Getting Started in the World of Cannabis Growing

I Am New to Growing. How Hard Will It Be to Learn to Grow My Own Cannabis Plant?

Best Cannabis Strains for Beginners

Do You Sell Any Other Products Aside From Seeds?

I Can't Find the Product I Want

The Differences Between Types of Cannabis Strains

The Differences Between Autoflower, Feminized, and Fast Version Seeds

Why Are Some Strains More Expensive?

Autoflowers: Will These Seeds Be Feminized?

Using Cannabis Seeds Medically

Questions about ILGM Products

Using Cannabis Nutrients

Using ILGM Fertilizers

Converting Fertilizer Instructions From Grams to Tablespoons

I Think I Have a Soil Deficiency. What Should I Do?

Using ILGM's Beginner Grow Kit

Using ILGM's Plant Protector

Using Living Soil to Grow Cannabis

ILGM Nutrients

What to Consider When Purchasing Marijuana Seeds

Exploring the Different Categories of Marijuana Seeds

A Guide to Purchasing Cannabis Seeds

Benefits of Growing Cannabis from Seed Instead of Clones

Important Qualities to Consider When Purchasing Cannabis Seeds

How to Buy Seeds

Reasons to Consider Growing Cannabis Indoors

What to Buy When Planning an Indoor Cannabis Grow Space

Indoor Grow Room Setup

Tips for Choosing the Ideal Size Grow Tent

How Automation Is Used in Indoor Grow Rooms

How Temperature and Humidity Work Together in Grow Rooms

Growing Cannabis Indoors

Planning Your Outdoor Grow (and Choosing the Right Location)

When Is the Right Season for Growing Cannabis Outdoors?

Protecting Your Outdoor Grow From Pests and Wildlife

Growing Cannabis Outdoors Organically

Harvesting Your Outdoor Cannabis

Growing Cannabis Outdoors

Understanding Proper Watering Methods for Cannabis Plants

Understanding Water Requirements for Marijuana Plants

Helpful Tips for Watering Cannabis Plants

Common Cannabis Watering Problems and How to Recognize Them

Going on Holiday? Ways Growers Keep Cannabis Plants Hydrated While Away

Watering Weed Plants

Understanding Nutrition and Feeding for Cannabis Plants

Nitrogen, Phosphorus, and Potassium: Understanding the Essential Nutrients for Cannabis Plants

Maintaining the Right pH Balance For Effective Cannabis Growth

Identifying and Dealing with Nutrient Deficiencies in Cannabis Plants

Using Fertilizers and Avoiding Overfertilization

Flushing Your Cannabis Plants

Feeding and Nutrients

The Role of Transplanting in Successful Cannabis Growth

When and How Often Cannabis Plants Are Typically Transplanted

Cannabis Transplants: Preparation and Execution

Understanding and Minimizing Cannabis Transplant Shock

Post-Transplant Care and Nutrients for Cannabis Plants

Special Considerations for Transplanting Autoflower Cannabis

Transplanting Cannabis

Understanding Super Cropping

Should You Super Crop Your Cannabis Plants?

How to Super Crop Cannabis

The Importance of Timing in the Super Cropping Process

Troubleshooting Common Issues in the Super Cropping Process

More Training Techniques: Topping and LST

Super Cropping

All About Flipping: The Transition From Veg to Flower

When to Flip? Determining the Right Time to Transition From Veg to Flower

How to Transition From the Vegetative to Flowering Stage and What to Expect

Flipping Cannabis Plants

Marijuana Harvesting Explained: A Full Overview

How to Prepare for Your Cannabis Harvest

Cannabis Harvest: Timing and Frequency

Common Cannabis Harvest Mistakes and How to Recognize Them

Post-Harvest Success: How to Handle Cannabis After Harvesting

Harvesting Cannabis

Everything You Need to Know About the Cannabis Drying Process

Why You Shouldn't Dry Your Cannabis Too Quickly

Everything You Need to Know About the Cannabis Curing Process

Why Cannabis Curing Is Important

Everything You Need to Know About Long-Term Cannabis Storage

Drying, Curing and Storing Cannabis

Autoflowers: What Are the Strongest and Fastest Options?

Indoor Feminized Strains Great for High Yields and High THC Content

I Want a Cannabis Strain That Produces the Highest Rosin Yield

High-Yielding Strain Recommendations

Best Autoflower Strains for Outdoor Growing

I Want to Grow Indoors. What's the Best Low-Smell Strain?

What Are Some of the Frostiest Cannabis Strains?

I Want to Choose an Indica Strain for Pain Relief and Sleep. What Are the Best Options?

I Want to Grow Huge Buds. What Strain Should I Choose?

High THC Strain Recommendations

I Use Cannabis to Stay Calm but Want to Avoid Couch-Lock. What Strains Do You Recommend?

Top Outdoor Strains Suited to Warm Regions

Top Feminized Autoflower Strains for Compact Indoor Spaces

Recommendations

Get to know ILGM

Our Promises to You

Conditions of Sale / Ts and Cs

Privacy and Transparency at ILGM

Can I Legally Buy and Grow Cannabis Seeds?

Ts and Cs

In Need of Some Help? Here’s How to Get in Touch

Support ticket still open?

Getting in touch

Reasons Autoflowers May Fail to Produce Buds

Disappointed With the Potency and Aroma of Your Plant? Here's What Might Have Happened